Dear Sir/Madam,
I am writing to complain about my holiday package to Egypt that I booked at Sun Travel. The holiday package included a roundtrip ticket, accommodation in the hotel and meals during 7 days. But the holiday was not a success. First, when I arrived at the airport, I was told that I had to wait for the next flight. There was not a seat for me. Besides, I had to pay extra money for the ticket. I was surprised at this news. I phoned you several times but couldn't get through. I was very much upset.
Second, when I took the ground in the airport of Egypt, nobody wasn`t waiting for me. So I had to take a taxi to get my hotel.
Third, the hotel was different in reality. I was not given the accommodation as promised by the package tour. I also was left waiting in the lobby for two hours. While staying at hotel I must admit a poor quality of service. The service staff was impolite. I was always disturbed by noise from the road. Also due to these unforeseen expenses, I couldn't visit many interesting and exciting places.
In conclusion, I demand your Customer Services to compensate me for all expenses or I will take legal actions. My contact number is .
Best wishes,
Alex
How does my family celebrate Nauryz? Nauryz is a wonderful spring holiday. It is translated from Kazakh into Russian as March, therefore it is not in vain that it will be celebrated on March 22, when day is equal to night (vernal equinox). According to the tradition of our family, it is customary to celebrate this beautiful cheerful holiday. My grandmother and I are preparing traditional baursaki for the Kazakh people. They always turn out crispy and very tasty. We also cook my favorite beshbarmak (besbarmak). But what about without guests? Having invited friends, we drink tea with sweets and have fun, sing to the traditional Kazakh melodies, dance and my favorite - we organize contests. For this, Nauryz is one of my favorite holidays.
Удачи
