What are the objective and subjective causes of the conflict? What are the options for resolving this situation? The conflict occurred in one of the branches of the clinic. A regular customer came with his wife and child to check in the department, where he had not looked around before. The registry administrator refused to enter into a contract with him without a birth certificate of the child. The client joked that even with confirmation it is difficult to prove that it is his child. The head doctor of the branch heard the words of the joke, which seemed suspicious to him and called the police. Before the arrival of the police, the clinic security guard kept the client in the waiting room. The patient provoked a fight. Upon the arrival of the police, the family was taken to the police station and released after a while.
The client of the clinic posted an emotional message on a social network with a claim, which was reposted more than 1500 times.