Business writing makes use of "standart phrases" to help clearly explain the message of the writer. match the "standart phrase" in a with the situation it used in business letters in b. a 1 we are pleased to announce 2 please note 3 we are writing 4 unfortunately, we are unable 5 we regret to inform you 6 we would be delighted 7 please do not hesitate 8 we would like 9 i look forward to b a) acceptance b) want c) future plans d) bad news e) good news f) inability g) invite your questions h) an instruction comes next i) reason for writing
