2match the verbs with the nouns to show some of eustasio’s duties. check send confirm check in prepare answer deal with take put through a) guests b) records c) calls d) enquiring e) the telephone f) booking g) reservations h) bills i) faxes and emails

2) Match the verbs with the nouns to show some of Eustasio's duties:

a) Check in - guests
Explanation: When guests arrive at a hotel or accommodation, it is the duty of the receptionist (in this case, Eustasio) to check them in. This involves verifying their identification, providing room keys, and explaining hotel policies.

b) Deal with - enquiring
Explanation: Eustasio is responsible for handling any inquiries or questions posed by guests. This could include providing information about the hotel, nearby attractions, or resolving any issues or concerns raised by guests.

c) Check - records
Explanation: Eustasio must regularly review and verify the accuracy of the records maintained by the hotel. This includes records of guest reservations, payments, and other important information.

d) Confirm - bookings
Explanation: Prior to a guest's arrival, Eustasio must confirm their booking or reservation. This ensures that the room or accommodation is reserved and ready for the guest's arrival.

e) Answer - calls
Explanation: As a receptionist, Eustasio must handle incoming calls to the hotel. This could include answering general inquiries, taking messages, or directing calls to the appropriate department or staff member.

f) Prepare - bills
Explanation: When guests are ready to check out, Eustasio is responsible for preparing their final bill or invoice. This includes calculating the total charges for their stay, including room rates, additional services, and any applicable taxes or fees.

g) Take - reservations
Explanation: Eustasio must take and record reservations made by guests. This involves collecting important details such as arrival and departure dates, room preferences, and contact information.

h) Put through - faxes and emails
Explanation: Eustasio is responsible for receiving and forwarding any faxes or emails sent to the hotel. This could involve delivering messages to guests or other staff members, or providing requested information to external parties.

i) Send - faxes and emails
Explanation: Eustasio may also be required to send faxes or emails on behalf of the hotel. This could include confirming reservations, sending invoices, or responding to inquiries or requests for information.