Circle the correct answer.
A: Excuse me. I'm here to collect the book I ordered last week. The sales assistant told me it (I) would be ready for collection today.
B: I'm sorry, but it hasn't been ordered yet. I'll have to order it today.
A: Have you had your meeting with Mr Johnson?
B: I'm afraid not. His secretary told me he (2) couldn't see me because he
(3) was too busy.
