Complete the gaps (1–12) in the advice below using the words in the box. Use each word once. • anticipate around available choices flexible ingredients knowledgeable positive prepared questions watch unique Useful advice on how to meet customers' needs: • Be proactive – try to '. the customer's needs. • Be available - 2 each table in your station and be 3 within a minute or two if a customer needs something. • Be some customers ask a lot of 5 and want suggestions to help them make their 6 Make sure you know the 7 of the dishes and how 8 they are 10 • Be some customers have special diets or tastes. Show the customer that you can work 11 their diets and tastes, and respond to requests with a 12 attitude.
