В пропуски нужно поставить : A. There's no information about their backgrounds, ages, reading experience , etc., but it seems reasonable to assume that they were people who don't spend a great deal of time in libraries. B. But reading is a different way of consuming content. I'm not sure a soundtrack can do anything but distract from the reading experience.
C. In comparison with this traditional way of reading, one that engages all the senses, the digitally downloaded text can seem dull.
D. In other words, can an audio soundtrack help people to I understand a book and memorise it? The results were interesting.
E. Some people were critical: they felt distracted by things that they would prefer to leave to the imagination.​

I.
When people (1) disagree with each other, they may have conflicts. Conflicts happen when people have different ideas or (2) values. It is not always possible to (3) prevent conflicts. But we can (4) resolve conflicts by (5) peaceful means means.

II.
They don’t get along with each other. 
It took him many years to get over the death of his parents.
I won’t be able to get away from the office before seven. 
I don’t want to put up with a society that supports smokers. 
What time did you get back last time? 

III.
provide - to offer (food, drink, etc.)
support - to help by approval, sympathy, or by giving money
discovery - finding or learning something
confident - a feeling that one can rely on oneself 
criticize - to indicate the faults of something

IV.
1. My freind said to watch this film.
2. Sasha said to tune in the radio at 7 o'clock the next day.
3. The doctor advised Nick to not eat fat food oane month.
4. The librarian said to Tanya to listen to that story on the radio.
5. My elder sister said to me to not go to that concert.

1) stay at home:   I'm not staying at home tomorrow.
2) meet my friend:   I'm meeting my friend tomorrow.
3) leave for America:  I'm not leaving for America tomorrow.
4) write a letter to granny: I'm not writing a letter to granny tomorrow.

Dear Alex,
Thank you for your letter. I am always glad to hear from you, you know it.  Today I'll try to answer your questions about New York. You asked me about our programme there, well, we are arriving to NY in a week. There we are staying with American families and are having some classes before lunch time during our stay in NY and we are doing various sights after lunch. On Monday we are visiting Rockefeller Centre, on Tuesday we are walking in Central Park, on Wednesday we are having a sea trip to the Statue of Liberty, the next day, that is on Thursday we are doing the Guggenheim Museum, on Friday we are visiting a concert hall in Broadway (by the way, there are about 30 theatres and concert halls in this street). The last thing we are going to see there is the Impire State Building.The Programme is great, I hope to take a lot of pics there. That's all for now. 
Keep in touch.
Best wishes,
Dima