In pairs, write a complaint for each situation. Use Speak Out to help you.
1 You lent your friend your MP3 player. He
gave it back and now it doesn't play.
but
my MP3 player isn't
working properly
2 Your neighbours are having a party. It's noisy
and you can't sleep.
3 Your friend was supposed to phone you. You
waited all day, but he didn't phone.
4 You bought a sandwich. The bread is very
stale.
5 You ordered a ham and mushroom pizza. The
waitress brings you a tuna and pineapple
pizza. ​

1. Dear [Friend's Name],

I hope you are doing well. I wanted to talk to you about the MP3 player that you borrowed from me. Unfortunately, when you returned it, I noticed that it is not working properly. Specifically, the MP3 player does not play any music anymore. I'm not sure what happened, but I would appreciate it if you could help me fix it or replace it with a working one. I really enjoyed using the MP3 player, and I hope we can resolve this issue soon. Thank you for your understanding.

Sincerely,
[Your Name]

Explanation: In this complaint, we start by addressing the friend and expressing concern for their well-being. We then describe the problem with the MP3 player clearly and concisely. We also mention that we enjoyed using the device, which can help in conveying our disappointment. Finally, we politely request their assistance in resolving the issue.

2. Dear [Neighbor's Name],

I hope this message finds you well. I wanted to discuss the ongoing situation with the noise from your party last night. It was incredibly noisy, and I found it difficult to sleep due to the loud music and conversations. I understand that parties can be enjoyable, but the excessive noise has been causing a disturbance for me. Could you please try to keep the volume down during future gatherings? I would greatly appreciate your understanding and cooperation. Thank you.

Sincerely,
[Your Name]

Explanation: In this complaint, we start by expressing concern for the neighbor's well-being. We then describe the issue clearly, focusing on the noise that prevented us from sleeping. We acknowledge the enjoyment of parties but mention the disturbance caused. Finally, we request their understanding and cooperation in keeping the volume down during future gatherings.

3. Dear [Friend's Name],

I hope you're doing well. I wanted to talk to you about our arrangement to have a phone call yesterday. I waited all day for your call, but unfortunately, you didn't contact me. I was really looking forward to our conversation, and it was disappointing not to hear from you. If there was any misunderstanding or if something unexpected came up, I would appreciate it if you could let me know. Communication is important to me, and I hope we can address this situation. Thank you for your understanding.

Sincerely,
[Your Name]

Explanation: In this complaint, we start by expressing well wishes for the friend's well-being. We then mention the wait and the disappointment of not receiving the expected phone call. We explain the importance of communication and express the desire to address the situation. Finally, we thank them for their understanding.

4. Dear [Vendor's Name],

I hope this message finds you well. I would like to bring to your attention the issue I encountered with the sandwich I purchased from your store. Specifically, the bread of the sandwich is very stale, and it significantly affected my overall experience. I understand that food quality can sometimes vary, but I believe this is not up to your usual standards. I would greatly appreciate it if you could ensure the freshness of the bread in your sandwiches moving forward. Thank you for your attention to this matter.

Sincerely,
[Your Name]

Explanation: In this complaint, we start by expressing well wishes for the vendor's well-being. We then clearly describe the problem with the sandwich, focusing on the stale bread. We acknowledge the potential variation in food quality but emphasize the deviation from the vendor's usual standards. Finally, we politely request their attention to ensure the freshness of the bread in future sandwiches.

5. Dear [Waitress's Name],

I hope this message finds you well. I want to address the mistake that occurred during my recent visit to your restaurant. I had ordered a ham and mushroom pizza, but unfortunately, the waitress brought me a tuna and pineapple pizza instead. While I appreciate the effort, this is not the pizza I ordered, and it doesn't meet my dietary preferences. Could you please rectify this mistake and provide me with the correct pizza? I understand that errors happen, and I hope we can resolve this matter promptly. Thank you for your understanding.

Sincerely,
[Your Name]

Explanation: In this complaint, we start by expressing well wishes for the waitress's well-being. We then clearly state the issue, which is receiving the wrong pizza. We acknowledge the potential for errors but emphasize the mismatch with our dietary preferences. Finally, we request the correction of the mistake and express the hope for a prompt resolution.