2 1
6.4.4.1 Read again and answer the questions.
How can shyness be a problem?
2 How can a person feel more confident when meeting new people?
3 What can a shy person do before making an important phone call?
4 Why do some people avoid new experiences?​

ответы в самом тексте, можно добавить от себя,если хочется, но не обязательно, так как после этих слов и так всё понятно.

1)Shyness can stop you from doing what you want! (последнее предложение)

2) Practise eye contact, small talk and asking questions. If you like sport, join a team. If you love singing, join a choir. (из 1-2 абзаца)

3) Just write down what you want to say first! (3 абзац)

4) Because they are too shy!(из 4-го абзаца)