Penny: Hello, how can I help you? Jane: I would like to join the video club, please. Penny: Of course. What's your name? Jane: Jane Harris. Penny: Right, how do you spell that? Jane: J-A-N-E H-A-double R-l-S Penny: Thank you, and what's your home address? Jane: I live with my grandmother. Penny: That's fine. Give me hers. Jane: OK. It's 10 Peartree Road, London. Penny: And your postcode? Jane: SW1 4TA Penny: What's your telephone number? Jane: It's 020 7125 9990. Penny: That's it for now. Here's your card. Jane: Thank you very much. Goodbye.