4. What happens at check-out? Complete the sentences below.
The guest hands over his key, and says that he wants to out.
The cashier checks to see if there are any that have still to be added to
the . He makes up the complete bill, and hands it over to the Reception Clerk
who gives it to the . The Reception Clerk answers any questions about the bill
which the guest wishes to ask.
The guest the bill, and is given a . Then the Clerk marks
the room as ‗vacant but not ready‘ and notifies the other of the hotel
(housekeeping, telephones, etc.) so that they can update their lists.
